This review course is designed for Avaya Business Partners and Technicians with IP Office Installation, Configuration, Design and Implementation responsibilities who have previously obtained the Avaya IP Office certification credential and are looking to renew. This course will cover IP Office Release 11.1 and provides the student with the necessary review information to attempt the ACIS – Avaya IP Office™ Platform Credential (77200X). This is a review session that will encompass virtual leader-led training, real-time examples and question/answer session.  All students will prepare for the ACIS Credential and have the opportunity to take the ACIS 77200X via Pearson Vue's OnVue service or a local Pearson Vue Test Center.. 

The course will cover the following exam areas:

• Implementation preparation
• Install Hardware/Software
• Test and Validate the Implementation
• Implementation Troubleshooting

Experience the new R11.1 features with hands on:

• Avaya Workplace
• J-Series SIP endpoints
• Voicemail Pro

Required Pre-Requisite:

Mandatory previous certification on the Avaya IP Office Professional Certification Implementation Training Credential (AIPS or ACIS).  Students must possess a functional knowledge of Avaya IP Office hardware/software, trunking, hunt groups, embedded voice messaging, Users, Short Codes, Licensing, Incoming Call Routes, SD Cards and Automatic Route Selection.