The Avaya IP Office™ Platform Technical Associate Implement (ASTA-7720) validates that the candidate has passed the technical skill assessment (online test) to implement, configure  and troubleshoot the installation of the specified Avaya product or product family. The Technical Associate installs hardware and software, configures the solution, performs initial administration and acceptance testing to diagnose and correct installation issues.

The credential is issued without an expiration date until the program retires and available to Avaya Partners, Customers and Associates.

To obtain the credential the following needs to be met:

• Pass the 77202T - Avaya IP Office™ Platform Implement Online Test

Key Learning Objectives

• Identifying the hardware and software components of a IP Office Platform solution
• Identify the installation and ignition process of an IP Office Server Edition system
• Identify configuration capabilities of the IP Office management tools
• Identifying licensing requirements of a IP Office solution
• Perform both online and offline configuration tasks using the IP Office Manager and the Web Manager
• Configure SIP and IP Endpoints, settings for users, hunt groups and trunks
• Identify the basic features and configure the integrated Voicemail and VoiceMail Pro including VoiceMail Pro call flows
• Deploy and configure IP Office Media Manager
• Describe the Avaya Session Border Controller integration into an IP Office solution

Course Syllabus

• Module 01 - Avaya IP Office Platform System Overview
• Module 02 - Avaya IP Office Platform Server Edition
• Module 03 - Installing Server Edition
• Module 04 - Ignition Wizard (Exercise)
• Module 05 - Avaya IP Office Platform 500V2 System Components
• Module 06 - UCM V2 and IP Office SE Application Server
• Module 07 - Configuration Wizard
• Module 08 - Configuration Wizard (Exercise)
• Module 09 - IP Office Manager
• Module 10 - System Settings
• Module 11 - IP Office Manager (Exercise)
• Module 12 – IP Office Platform Licensing
• Module 13 - IPO Licensing (Exercise)
• Module 14 - File Management using IPO Manager
• Module 15 - SE File Management (Exercise)
• Module 16 - Server Edition Web Management
• Module 17 - Web Management (Exercise)
• Module 18 - System Overview: Telephones
• Module 19 - Extensions and Users
• Module 20 - Hot Desking User
• Module 21 - Creating User Accounts (Exercise)
• Module 22 - Avaya Workplace
• Module 23 - Configuring and connecting Avaya Workplace (Exercise)
• Module 24 - IP Office Web Client
• Module 25 - Web Client (Exercise)
• Module 26 - Soft Console
• Module 27 - Hunt Groups
• Module 28 - Hunt Groups (Exercise)
• Module 29 - Short Codes
• Module 30 - Short Codes (Exercise)
• Module 31 - Time Profiles
• Module 32 - Time Profiles (Exercise)
• Module 33 - Out Going Routing and Alternate Routing Selection
• Module 34 - Incoming Call Routes
• Module 35 - Lines and Trunks
• Module 36 - SIP Trunks (Exercise)
• Module 37 - User Right and Templates
• Module 38 - User Right and Templates (Exercise)
• Module 39 - Mobility Call Control
• Module 40 - IP Office Voicemail Overview
• Module 41 - Configuring Voicemail (Exercise)
• Module 42 – Announcements
• Module 43 – Announcements (Exercise)
• Module 44 - Voicemail Pro Interface
• Module 45 - Voicemail Pro Client (Exercise)
• Module 46 - Voicemail Pro Call Flows
• Module 47 - Importing Call Flow (Exercise)
• Module 48 - Actions, Variables, Conditions and Auto Attendant
• Module 49 - Call Flows and Auto Attendants (Exercise)
• Module 50 - Avaya IP Office Media Manager
• Module 51 - IP Office Media Manager (Exercise)
• Module 52 - Avaya Session Border Controller Integration Overview

Recommended Prerequisite Knowledge

• Basic knowledge of Session Initiation Protocol (SIP) fundamentals
• Basic knowledge of Voice over IP (VoIP) technology

This class will begin each day at 8:30 AM and will end at 4:30PM Eastern. Space is limited to only 8 students. This class will fill quickly.

• Each participant will require three (3) Avaya J Series SIP phones, this can be any combination of  J159, J169, J179, J189.
• PoE switch to power the phones
• Internet Access with DHCP to the public internet for phone and lab environment
• Recommendation of utilizing dual monitors, while not a requirement, will allow for presentation and lab connectivity on different screens
• Administrative privileges on their PC to be able to load AnyDesk software

Students are responsible for scheduling their own Avaya Learning examination. In this case, the 77202T Exam. This is a timed exam on https://avaya-learning.com In the event that there are issues with registering, please contact Avaya Learning at Toll free: 866 Avaya 54 or 866 282 9254.